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On your keyboard, press Win+R (the Windows logo key and the r key) at the same time to invoke the Run box.

To check if that’s your case, you can do a clean boot: You should be extra careful if you have system tuning software on your PC (e.g. Fix 4: Perform a clean bootĪccording to some users, conflicted programs could be triggering the constant crashes.

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If updating your graphics driver doesn’t solve your problem, you can take a look at the next method below. If you need assistance, please contact Driver Easy’s support team at you’ve updated your graphics driver, restart your PC and see if Genshin Impact crashes again.

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The Pro version of Driver Easy comes with full technical support.

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If you don’t want to pay for the Pro version, you can still download and install all the drivers you need with the free version you just have to download them one at a time, and manually install them, the normal Windows way.)

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(This requires the Pro version – you’ll be prompted to upgrade when you click Update All. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.Driver Easy will then scan your computer and detect any problem drivers. Run Driver Easy and click the Scan Now button.It’s a tool that detects, downloads and installs any driver updates your computer needs. But if you don’t like playing with device drivers, you can use Driver Easy to do these automatically. Of course you can update manually: first go to the manufacturer’s website ( NVIDIA/ AMD/ Intel), then search, download and install the graphics driver step by step. So if you can’t remember the last time you checked for driver updates, definitely do it now because it could just fix your issue in a jiffy. GPU manufacturers keep releasing driver updates in response to compatibility issues with new games. One of the most common causes of the crash is corrupted or outdated graphics drivers. If this fix failed to solve the crash, simply undo these changes and move on to the next solution. Run Genshin Impact and see if the crash has gone.Under the Settings section, check the boxes next to Disable fullscreen optimizations (if you’re on Windows 10) and Run this program as an administrator. Right-click GenshinImpact.exe and select Properties.

Go to your installation path of Genshin Impact, then navigate to Genshin Impact\Genshin Impact Game.

Running Genshin Impact as an administrator is a possible solution to the crash. Genshin Impact crashing to desktop may indicate a permission issue. Fix 2: Run Genshin Impact as administrator If Genshin Impact crashes on your high-end gaming PC, simply continue to the next fix. Windows 7 SP1 64-bit, Windows 8.1 64-bit or Windows 10 64-bit If they don’t, then maybe it’s time for an upgrade.

Just before you start any advanced troubleshooting, make sure your PC specs meet the minimum requirements. Genshin Impact is, by no means, a graphically demanding game, but having a great gaming setup always gives you a leg up.

Make sure your specs meets the requirementsįix 1: Make sure your specs meets the requirements.

Simply work your way down until you find the one that works for you. But when the elegant animation makes the game too fun to put down, many travelers are still complaining about the crashing and not responding issues with Genshin Impact.īut don’t worry If you happen to be on the same boat. Genshin Impact is no doubt the hottest waifu game at the moment.